Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Chorley | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Chorley is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Chorley, a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Chorley and across the UK. As a data controller, we are responsible for how your personal information is handled.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and other clinical data required to provide safe treatment
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site

3. How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatments and provide pharmacy services
• Enable our pharmacist to review and approve your consultation before dispensing medication
• Process and dispatch your order (typically delivered within 1 working day once approved by our pharmacist)
• Communicate with you regarding your order, health updates, or account queries
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy
• Improve our services and website experience

Our lawful basis for processing health data is the provision of healthcare and the management of healthcare systems, as well as your explicit consent where required.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour so we can improve our service
• Preference cookies: Remember your settings and preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data With Third Parties

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Healthcare providers: Where clinically necessary, we may share relevant information with your GP or other healthcare professionals involved in your care
• Delivery partners: Limited personal details (name and address) are shared with our courier service solely for the purpose of fulfilling your order
• Payment processors: Secure third-party payment providers process your billing information on our behalf
• Legal compliance: We may disclose information to regulatory bodies, including the GPhC or law enforcement agencies, where required by law

All third parties we work with are required to handle your data securely and in compliance with UK data protection legislation.

6. Data Retention

We retain your personal and medical records in accordance with NHS and pharmacy regulatory guidelines, typically for a minimum of eight years for adult patients. After this period, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems use encryption and secure servers to keep your information safe.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where appropriate, and object to or restrict how we process your information. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Chorley
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.